Privacy Policy

At E-Cabs ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi and transportation services, visit our website at e-cabs.gr, or use our mobile application.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information you provide to us includes:

• Name and contact information (email address, phone number)
• Pickup and drop-off locations
• Payment information (credit card details, billing address)
• Trip history and preferences
• Account credentials (username and password)
• Communication preferences
• Any other information you choose to provide

Information collected automatically includes:

• Device information (IP address, browser type, operating system)
• Location data (GPS coordinates when using our services)
• Usage data (pages visited, time spent on our website)
• Cookies and similar tracking technologies
• Transaction information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our taxi and transportation services
• Booking Management: To process and manage your ride bookings and reservations
• Payment Processing: To process payments and prevent fraudulent transactions
• Communication: To send you confirmations, updates, and service-related announcements
• Customer Support: To respond to your questions, comments, and requests
• Safety & Security: To ensure the safety of our passengers and drivers
• Analytics: To analyze usage patterns and improve our services
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and enforce our terms

We may share your information in the following circumstances:

• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share information

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure payment processing through PCI-compliant providers
• Regular staff training on data protection

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your personal data for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at privacy@ecabs-mykonos.com or call us at +30 2289 022 400.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you opt-out or request deletion
• Legal Requirements: Retained as required by applicable laws and regulations

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.